Frequently Asked Questions

A physical card with an embedded NFC chip. When tapped to a compatible phone, it opens your digital profile where people can save your contacts, follow links, and more.

No app needed. Tap to open in the browser. For non-NFC phones, we include a dynamic QR so anyone can scan.

Your hosted page with your name, photo, contact buttons, social links, website, map, and more. You can update it anytime without changing the card.

Yes. You can edit your profile 24/7—text, links, colors, sections—without buying a new card.

Yes. Profile hosting is included; we also offer a 10-year profile warranty on eligible plans.

Our pricing starts from 599৳ for standard cards. Check the latest offers on the Pricing page.

Go to the Order page, choose item & quantity, fill your info, and submit. We’ll confirm and proceed.

Browse 70+ templates on Designs. You can also request minor tweaks.

Yes, for teams and corporate orders we offer volume pricing. See Business Offer or message us on WhatsApp.

Yes. Choose a template and ask for tweaks, or share a reference (even from Freepik) and we’ll adapt it.

Absolutely. Provide a high-resolution PNG/SVG for best results.

We typically dispatch within 1–2 business days; delivery is usually 2–3 days depending on city/zone.

We use trusted local partners (e.g., Steadfast). Tracking is shared once shipped.

Contact us for international options. We can ship the physical card and your hosted profile works worldwide.

Online orders often include free or reduced delivery in promos. The order form shows the current fee (if any).

Yes. Share your brand hex codes and font preferences; we’ll match them as closely as possible.

Yes. Most templates are front/back. We optimize each side for clarity and scanability.

Yes, for customized layouts we can share a preview before print.

Logo/graphics: PNG or SVG preferred. Photos: high-res JPG/PNG.

Yes—your QR is dynamic, so it always points to your latest profile even if you update links later.

Most modern Androids and iPhones do. If a phone doesn’t, the printed QR fallback (dynamic) works instantly.

Sometimes yes (Settings → Connections → NFC). iPhone just taps to read on the top edge (models with NFC).

Usually yes, unless the case is very thick or metal. Try removing it if the tap isn’t detected.

We focus on NFC Deck cards for best reliability, but message us with your scenario.

A QR that always points to your NFC Deck profile URL. If you edit your profile, the same QR still works.

Yes. Add/remove/change links anytime—your card and QR keep working.

Ask us about custom domains or subdomains for teams.

Yes—most sections can be toggled in profile settings.

Basic stats can be enabled; contact us if you need detailed analytics.

We support bKash and cash on delivery (COD) where available. Contact us for bank/other options.

Yes. We can send a digital invoice; for bulk/corporate, we provide full billing info.

No yearly hosting fee for standard profiles. Optional add-ons may be billed separately.

We provide a 10-year profile warranty on eligible plans (hosting & link uptime). Physical card wear depends on usage.

Message support with photos. We’ll suggest repair/reprint options at a fair cost.

Customized items are not resellable; however, we’ll fix print errors caused on our side.

Use your email on the Login page, then go to Dashboard.

We use industry-standard encryption in transit. Only the data you choose to publish is publicly visible.

Yes—hide sections you don’t want public. Only visible sections appear on your link.

Yes. We can clone a master style across staff and bulk upload details.

We can provide an admin view for managing staff profiles, resets, and analytics—talk to us.

Yes—corporate packs include brand alignment and approval flows.

Typically 10+ units. For larger campaigns, we create a custom quote.

Yes. See “Affiliate Dashboard” inside your account for activation and your referral link.

If a referrer has an active fixed-amount coupon (৳1–৳100), the visitor can apply it at checkout.

After an order is delivered. Discounts may adjust the commission rate as per policy.

On the order page, enter the code. If you came via a referrer, their referral coupon (if active) can be applied.

Admin coupons can be percentage/fixed with time limits. Referral coupons are fixed-amount (৳1–৳100) with unlimited uses.

No—only one discount system applies per order.

Enable NFC, try the correct antenna area (top for iPhone), remove thick/metal cases, or scan the printed QR.

Check your internet connectivity, try another network, and ensure your browser isn’t blocking redirects.

Hard refresh the page and re-open from NFC/QR. Some caches may take a few seconds to refresh.

Upload higher-resolution assets and avoid screenshots of logos.

See our Terms & Conditions page.

We respect your privacy. Read the Privacy Policy for details.

We operate within applicable local regulations and payment guidelines.

Yes, COD is available in many areas. The order form will show the option if eligible.

Yes—duplicate your profile design variants and switch your default link if needed.

Yes—common social and map links are supported out of the box.

Our PVC cards are water-resistant and durable under normal usage.

Use the Reset Password flow. Still stuck? Message support.

If we haven’t shipped yet, message us immediately with your order ID.

If applicable, taxes will be shown on your invoice/checkout.

Yes—send a spreadsheet and we’ll individualize each card.

Yes, if they violate policy. Suspended referrers can’t offer referral coupons.

It may be inactive, expired, below minimum total, or already applied another discount.

NFC Deck uses passive NFC. Keep it separate from RFID access cards to avoid confusion at readers.

Yes. Contact support and we’ll guide you through the process.